KEWSystem Features
Versatile Request Management
KEWSystem supports a wide range of request types used by clients, including:
- Travel requests
- Leave applications
- Provident Fund Loan requests
- Expense Claims
- And many more...
The system is designed to handle any approval-based process within an organization, enhancing efficiency and transparency across all departments.
Process Automation
KEWSystem automates workflow processes to eliminate manual tasks and reduce processing time:
- Automated routing based on organizational hierarchy
- Smart escalation for pending assignments
- Automatic notifications and reminders
- Seamless integration with existing systems
This results in 30-40% improved efficiency and significant time savings for your organization.
Customizable Functionality
KEWSystem offers extensive customization options to meet your specific business needs:
- Flexible workflow design tailored to your processes
- Customizable approval hierarchies
- Configurable notification templates
- Branding options to match your corporate identity
New features and workflows can be developed and tailored to meet specific business requirements, ensuring the system grows with your organization.
Real-time Dashboard & Reporting
Gain insights into your workflow processes with our comprehensive dashboard:
- Graphical presentation of task status
- Number of open, closed and escalated requests
- Unified view of Open Requests and Action Items
- Customizable reports and analytics
Monitor performance metrics and make data-driven decisions to optimize your workflows.
Email Notifications & Approvals
Stay connected with your workflow processes through seamless email integration:
- Get notified for requests in assignment
- Receive status updates on your requests
- Approve, reject or return requests directly from email
- Automatic reminders for pending tasks
Escalated assignments get automatically copied to the next level, ensuring nothing falls through the cracks.
WhatsApp Business API Integration
Extend workflow automation to mobile devices with WhatsApp Business API integration:
- Receive real-time notifications on WhatsApp
- Approve or reject requests directly from WhatsApp
- Get instant status updates for your requests
- Receive reminders for pending approvals
- Secure and encrypted communication
With WhatsApp integration, approvers can take action anytime, anywhere, without needing to log into the system.
Sample WhatsApp approval notification
Security & Audit
KEWSystem prioritizes the security of your data with comprehensive measures:
- SSL encryption for all data transmissions
- Pseudonymization for classified data
- NDA for Data Confidentiality
- Secure FTP for file transfers
- Activity logs to monitor all user actions
All attached documents are securely stored and available for audit purposes, ensuring compliance with industry regulations.
KEWSystem Process Flow
Request Initiation
User creates a new request through intuitive interface
Review & Revision
Request is reviewed by designated personnel
Verify & Approve
Approval from authorized stakeholders
Task Completion
Request is processed and completed
Escalation
Automatic escalation for pending tasks
Reporting
Comprehensive analytics and reporting
